SHIPPING POLICY

Last updated: August 2026

Thank you for shopping with V1 Apparel. We aim to get your order packed and dispatched as quickly and carefully as possible.

1. SHIPPING LOCATIONS

V1 Apparel currently ships within Australia.

We may offer international shipping in the future.

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2. ORDER PROCESSING

Orders are generally processed within 1–3 business days after your order has been placed.

Orders placed on weekends or public holidays will be processed on the next available business day.

During product launches, sales, or periods of high demand, processing times may be slightly longer.

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3. SHIPPING TIMES

Delivery times vary depending on your location and the shipping service selected at checkout.

Estimated delivery times are provided as a guide only and are not guaranteed.

Delivery may be affected by factors outside of our control, including:

• Postal carrier delays
• Public holidays
• Severe weather
• High shipping volumes
• Remote delivery locations

Once your order has been dispatched, you will receive shipping confirmation where tracking is available.

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4. SHIPPING COSTS

Shipping costs are calculated and displayed during checkout before you complete your purchase.

From time to time, V1 Apparel may offer promotional free shipping.

Any applicable shipping promotions will be clearly displayed on our website.

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5. TRACKING

Where tracking is available, tracking information will be provided once your order has been dispatched.

Please allow some time for tracking information to update after receiving your dispatch confirmation.

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6. INCORRECT SHIPPING INFORMATION

Customers are responsible for ensuring that all shipping information provided during checkout is accurate.

V1 Apparel is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or dispatched.

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7. LOST OR DELAYED ORDERS

Once an order has been handed to the shipping carrier, delivery times are outside of our direct control.

If your order appears to be significantly delayed or lost, please contact us and we will do our best to assist with locating the shipment.

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8. DAMAGED ORDERS

If your order arrives damaged, please contact us as soon as possible and include photographs of:

• The damaged product
• The packaging
• Any visible shipping damage

We will assess the issue and work with you to find an appropriate resolution.

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9. CONTACT US

If you have any questions regarding shipping, please contact us:

V1 Apparel
Website: v1apparel.com.au

v1apparelau@gmail.com