Terms of service

TERMS OF SERVICE

Last updated: August 2026

Welcome to V1 Apparel. These Terms of Service govern your use of our website and the purchase of products from V1 Apparel.

By accessing our website or purchasing from us, you agree to these Terms of Service.

1. ABOUT V1 APPAREL

V1 Apparel is an Australian clothing brand offering aviation-inspired apparel and accessories.

Throughout these Terms, "we", "us", "our", and "V1 Apparel" refer to V1 Apparel.

Our website is:

v1apparel.com.au

2. ONLINE STORE

By using our website, you confirm that the information you provide to us is accurate and complete.

We reserve the right to refuse or cancel orders where we reasonably believe that an order is fraudulent, incorrect, or made in violation of these Terms.

We may update, modify, or discontinue products, services, prices, or features of our website at any time.

3. PRODUCTS

We make every reasonable effort to accurately display our products, including colours, designs, and descriptions.

However, colours may appear differently depending on your device, screen settings, and lighting conditions. Slight variations between product images and the physical product may occur.

All product descriptions and prices are subject to change without notice.

4. PRICING

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change at any time without notice.

Shipping costs, where applicable, will be displayed during checkout before you complete your purchase.

We reserve the right to correct pricing errors. If an incorrect price has been displayed, we may contact you before processing the order or cancel the order and provide a refund.

5. ORDERS

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee that your order has been accepted or dispatched.

We reserve the right to cancel or refuse an order where necessary, including where:

The product is unavailable
Incorrect pricing has occurred
Payment cannot be processed
Fraudulent activity is suspected
There has been an error with the order

If an order is cancelled after payment has been received, we will provide a refund where applicable.

6. PAYMENT

Payments are processed through secure third-party payment providers available through our online store.

We do not directly store your complete payment card information.

By placing an order, you confirm that you are authorised to use the payment method provided.

7. SHIPPING

We aim to process and dispatch orders within [X business days] of purchase.

Delivery times may vary depending on:

Your location
The selected shipping method
Postal carrier delays
Public holidays
Other circumstances outside our control

Once an order has been handed to the shipping carrier, delivery timeframes are the responsibility of the carrier.

Customers are responsible for providing an accurate shipping address. V1 Apparel is not responsible for delays or losses resulting from incorrect addresses provided during checkout.

8. RETURNS AND REFUNDS

Our returns and refund policies operate in accordance with the Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under Australian Consumer Law.

If a product is faulty, damaged, or significantly different from its description, you may be entitled to a repair, replacement, or refund.

For change-of-mind returns, please refer to our separate Returns & Refund Policy.

9. PRODUCT CARE

Customers are responsible for following the care instructions provided with the product.

Damage resulting from improper washing, drying, ironing, misuse, or normal wear and tear may not be considered a manufacturing fault.

10. INTELLECTUAL PROPERTY

All content on the V1 Apparel website, including but not limited to:

Logos
Product designs
Photography
Graphics
Text
Branding
Website content

is owned by or licensed to V1 Apparel.

You may not reproduce, distribute, modify, or use our intellectual property without prior written permission.

11. THIRD-PARTY SERVICES

Our website may use third-party services, including payment providers, shipping providers, and Shopify.

We are not responsible for the policies, practices, or content of third-party services.

Your use of third-party services may be subject to their own terms and conditions.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by Australian law, V1 Apparel will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes rights or guarantees that cannot legally be excluded under Australian Consumer Law.